Returns & Exchanges
At YUNZII KEYBOARD, we strive for perfection in every keystroke, but if you are not satisfied with your purchase, we offer a 30-day return policy for most items in their original condition. Please ensure all accessories and packaging are included to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.
Quality Inspection
Once your request is approved, securely pack the keyboard in its original box, ensuring all keycaps, cables, and tools are included.
Ship the Package
Affix the provided return label or use a tracked shipping service to send the item back to our designated warehouse facility.
Receive Refund or Exchange
After our technicians inspect the device for hardware integrity, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing