Frequently Asked Questions
Everything you need to know about your YUNZII mechanical keyboard and experience.
Do YUNZII keyboards support hot-swappable switches?
Yes, most YUNZII keyboards feature hot-swappable PCB technology, allowing you to easily change mechanical switches without soldering. Please check the specific product specifications for compatibility.
How long does international shipping take?
We offer worldwide shipping. Orders typically take 1-3 business days to process, and delivery generally ranges from 7 to 15 business days depending on your location and selected shipping method.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and condition. If you experience a manufacturing defect, please contact our support team to initiate a warranty claim.
Are YUNZII keyboards compatible with both Windows and macOS?
Absolutely. Our keyboards are designed with cross-platform compatibility in mind and often include a physical toggle switch or shortcut keys to swap between Windows and Mac layouts.
Where can I download the driver software for my keyboard?
You can download the latest software, firmware updates, and RGB customization drivers directly from the 'Software' section on our official website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options to ensure a secure checkout process.